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At Sugar Spell Treat Bar (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.

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1. Information We Collect

When you place an order or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Delivery address (if applicable)

• Payment details (processed securely through third-party providers)

• Order details and preferences

• IP address and device information

We only collect information necessary to process and fulfill your order.

 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Schedule pickup or delivery

• Communicate about your order

• Respond to inquiries

• Improve our website and services

• Send marketing emails or SMS (only if you opt in)

We do not sell your personal information.

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3. Payment Information

All payments are processed through secure third-party payment providers (such as Wix Payments, Stripe, PayPal, or other integrated processors).

Sugar Spell Treat Bar does not store full credit card information on our servers.

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4. Delivery & Pickup Information

If you select local delivery, we collect the address provided at checkout solely for the purpose of completing delivery.

Pickup details are stored with your order to ensure accurate scheduling.

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5. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve site functionality

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings at any time.

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6. Marketing Communications

If you opt in to receive promotional emails or SMS messages, we may use your contact information to send:

• Promotions

• New flavor announcements

• Event updates

• Limited releases

You may unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.

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7. How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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8. Sharing of Information

We may share necessary information with:

• Payment processors

• Delivery partners (if applicable)

• Website hosting providers

• Legal authorities if required by law

We do not sell or rent your personal information.

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9. California Privacy Rights

If you are a California resident, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal and order retention requirements)

To make a privacy request, please contact us at: hello@sugarspelltreatbar.com

 

10. Data Retention

We retain order information for accounting, tax, and legal compliance purposes. Marketing data is retained until you unsubscribe.

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11. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

 

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

13. California Cottage Food Disclosure

Sugar Spell Treat Bar operates as a registered Cottage Food Operation under the California Homemade Food Act.

Our products are made in a private home kitchen and are not subject to routine public health inspection.

All products are produced in a facility that may process common food allergens, including but not limited to:

• Wheat

• Milk

• Eggs

• Soy

• Tree nuts

• Peanuts

By placing an order, you acknowledge and understand that our products are prepared in a home kitchen environment.

For questions regarding ingredients or allergens, please contact us prior to placing your order.

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14. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Sugar Spell Treat Bar
[Insert Business Email]
[Optional Business Phone]